What Working With TICE Looks Like.
Every engagement starts with a contained pilot. We prove the economics before scaling.
No multi-year contracts. No massive integrations.
Start small, validate, then grow.
Phase 1: Discovery & Audit
We audit your current recovery flow: volumes, vendors, routing logic, recovery rates, and cost structure. The goal is to understand where value is leaking and quantify the opportunity.
Key activities: recovery flow mapping, vendor performance review, recovery economics baseline, pilot scope definition.
Deliverable: Recovery Audit Report with pilot recommendation.
Phase 2: Configuration & Integration
We configure the recovery system for your pilot scope: partner onboarding, routing rules, SLA definitions, reporting structure, and integration with your existing systems.
Key activities: partner network configuration, SLA framework, data integration, grading standards alignment.
Deliverable: Pilot launch plan with defined success metrics.
Phase 3: Pilot Launch
The pilot runs on 10-20% of your recovery volume. TICE operates the system, routes inventory, manages partners, and tracks performance against the baseline.
Key activities: live recovery operations, weekly performance reporting, routing optimization, issue resolution.
Deliverable: Pilot Performance Report with scale recommendation.
Phase 4: Scale & Optimize
If the pilot proves the economics, we scale to full volume. Routing rules refined, partner network expands, reporting becomes the ongoing cadence.
Key activities: volume expansion, partner network growth, continuous routing optimization, quarterly business reviews.
Deliverable: Ongoing recovery operations with transparent performance reporting.