Prove the economics on one category. Then decide.

    Fixing recovery usually means betting budget and headcount on a vendor's promise you can't verify until you're already committed.

    A pilot tests the promise first: TICE runs the full recovery flow on one slice of your returns or trade-in volume for 60 to 90 days, then hands you the recovery delta in numbers you can audit.

    No system overhaul or added headcount. If the data doesn't hold up, you walk.

    Let's Talk

    You shouldn't have to bet the operation to find out if this works.

    Right now your recovery is split across vendors who each optimize for themselves. Value leaks at every handoff, and when it does, no one owns the loss but you. That is the status quo a pilot is built to test. You hand over one category, a slice of its volume, and a baseline. TICE runs it as one accountable flow, with proof at every step, and reports what came back line by line. The risk you're testing is small, and the number you get back is real.

    How a pilot works

    STEP 01

    Scope

    You pick one product category and tell us its volume. We return a written pilot scope: what we'll run, the baseline we're measuring against, and how we'll call success.

    STEP 02

    Baseline

    Before anything moves, we agree on the current recovery number for that category. No baseline, no honest comparison. This is the line everything gets measured from.

    STEP 03

    Run

    TICE orchestrates the full recovery flow across your partner network (intake, grading, routing, resale) for 60 to 90 days, on 10 to 20% of the category's volume. You set the rules. We run the network.

    STEP 04

    Measure

    At the end you get the recovery delta against baseline, reconciled open-book: every cost line visible, every recovery accounted for. Then you decide whether to scale.

    What a pilot asks of you, and what it doesn't.

    You commit

    • •One product category
    • •10 to 20% of that category's volume
    • •A baseline number to measure against
    • •60 to 90 days

    You don't commit

    • •No added headcount on your side
    • •No new software to roll out
    • •No rip-and-replace of your current setup
    • •No long-term contract to find out if it works

    Success is a number you can audit, not a story we tell.

    A pilot is only worth running if you can trust the result. So the measure is set before we start and reconciled in the open at the end, always against the baseline we agreed on. These are the targets the system is built to hit:

    Net recovery

    The points gained over your baseline. These programs are built to deliver a +14 to 25 point uplift. Your number depends on your category, channels, and volume.

    Days to cash

    How fast recovered value turns back into money, designed to compress 60-90 day cycles toward 30-45.

    SLA compliance

    Whether the flow held to the standards you set, with a target of 97-99%.

    Open-book reconciliation

    Every cost line and every recovery shown, so the delta is yours to check, not ours to claim.

    Built by the operator who built and scaled trade-in at Samsung and recovery at SquareTrade, from the ground up both times.

    At the end, you have proof and a clean decision.

    A pilot produces a data pack, not a sales follow-up: the baseline, the recovered value, the delta, and the open-book reconciliation behind it. If the economics hold, you scale; if they don't, you spent one category to find out and you keep the data either way.

    Prove the economics first. Scale only when the data confirms.

    You pay out of what you recover, not up front.

    TICE earns a share of the recovery uplift, its preferred model, or on a per-unit basis, so TICE only does well when you recover more than your baseline. There is no up-front fee to run the pilot. Every cost line and every recovery is visible to both sides, which means you never pay into a number you can't open up and check. The real cost of finding out isn't dollars up front: it's the 60 to 90 days and the one category you put in.

    A pilot at a glance

    Length60 to 90 days
    Scope10 to 20% of one product category's volume
    Next stepA written scope, then a recovery estimate
    EconomicsShare of recovery (preferred) or per-unit, aligned to your outcome
    ReportingOpen-book reconciliation against an agreed baseline
    CommitmentEnds with the pilot. Scaling is a separate decision.

    The questions ops and finance ask first.

    1. We already have someone handling recovery.
    Good. A pilot doesn't replace them on day one. It runs a slice alongside what you do today and shows you, in numbers, whether one accountable flow beats the current split. If it doesn't, nothing changes.
    2. Our data isn't clean enough for this.
    It rarely is, and it doesn't block a pilot. We work with whatever data you have, claims text-fields included, and feed back what we learn so your data gets cleaner as we go.
    3. How do you handle our data and security?
    TICE is built to operate inside enterprise security and white-label constraints.
    See our security posture

    One category. One baseline. One honest number back.

    Tell us the category and the volume, and we'll send back a written pilot scope.

    Let's Talk

    Request a Pilot Scope

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