Terms of Service

1. Acceptance of Terms

Welcome to TICE Group. By accessing or using our website at tice-group.com (the "Site") and any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you must not access or use our Services. Your continued use of the Services constitutes your acceptance of these Terms and any updates or modifications we may make.

These Terms constitute a legally binding agreement between you and TICE Group ("we," "us," or "our"). Please read them carefully before using our Services.

2. Description of Service

TICE Group provides returns orchestration, trade-in management, and resale recovery solutions for businesses operating in the circular commerce space. Our Services include:

• Returns orchestration and processing coordination
• Trade-in program management and optimization
• Resale channel management and recovery maximization
• Analytics and reporting tools
• Consultation and advisory services
• Educational content and resources

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

3. User Responsibilities

As a user of our Services, you are responsible for:

• Complying with all applicable laws and regulations
• Using the Services only for lawful purposes
• Respecting the rights of other users and third parties
• Providing accurate information in all communications with us
• Reporting any security vulnerabilities or violations you discover

You acknowledge that you are solely responsible for any content you submit, upload, or share through our Services.

4. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws, regulations, or third-party rights
• Attempting to gain unauthorized access to our systems or data
• Interfering with or disrupting the operation of our Services
• Uploading or transmitting viruses, malware, or other harmful code
• Collecting or harvesting user data without authorization
• Impersonating another person or entity
• Using automated tools to access or interact with our Services without permission
• Engaging in any activity that could damage our reputation or business
• Circumventing any security measures or access controls
• Using the Services for competitive analysis without our consent

Violation of these prohibitions may result in immediate termination of your account and access to our Services.

5. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are the exclusive property of TICE Group or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our Services for their intended purposes. This license does not include:

• The right to copy, modify, or distribute our content
• The right to use our trademarks or branding without written permission
• The right to attempt to derive the source of any technology underlying the Services
• The right to create derivative works based on our Services

Any unauthorized use of our intellectual property may result in legal action.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TICE GROUP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or business opportunities
• Any damages arising from your use of or inability to use our Services
• Any damages resulting from unauthorized access to your account or data
• Any damages caused by third-party content or services

Our total liability for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid us, if any, during the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

7. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties of non-infringement
• Warranties that the Services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of any information provided

You acknowledge that your use of our Services is at your own risk. We do not guarantee that our Services will meet your specific requirements or expectations.

8. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent, abusive, or illegal activity
• Request by law enforcement or government agencies
• Extended periods of inactivity
• Technical or security issues

You may terminate your account at any time by contacting us at support@tice-group.com. Upon termination, your right to use our Services will immediately cease.

Sections of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our Services shall be resolved exclusively in the state or federal courts located in Delaware. You consent to the personal jurisdiction of such courts.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

10. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Effective Date" at the top of this page
• Post the revised Terms on our website
• Notify users via email for material changes

Your continued use of our Services after any changes indicates your acceptance of the revised Terms. We encourage you to review these Terms periodically.

11. Contact Information

If you have any questions about these Terms of Service, please contact us: